Private and Small Group Swim Lessons

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Lewsiville, Flower Mound, Highland Village and Coppell


PAYMENTS, CANCELLATIONS & REFUNDS

    • Applicant's class enrollment is confirmed once full payment is received.
    • Cancellations that occur 21 or more days in advance of the assigned session, will receive a 100% refund.
    • Cancellations that occur 14 or more days in advance but less than 21 days of the assigned session, are subject to a 50% refund.
    • Cancellations that occur 7 or more days in advance but less than 14 days of the assigned session, are subject to a 25% refund.
    • Cancellations that occur less than 7 days in advance of the assigned session will receive no refund.
    • All efforts will be made to accommodate reassignments in lieu of cancellations in order to avoid loss of payment/refunds.

MAKE-UP POLICY

  • All lessons that are canceled by the instructor (for weather or any other reason) will be rescheduled for the following Friday.
  •  Students who miss a LESSON due to scheduling conflict or illness may coordinate a day and time to make up the lesson.
  • "No Shows" will be made up in the event there is an opening in the schedule.

CLASS PROCEDURES

  • Children must be at least 3 years old and 100% potty trained - no exceptions.
  • A few minutes before classes begin, the garage door will open to allow access to the pool area.
  • Classes will begin and end on time.  There will be a short time at the end of lessons for questions; however, time is needed to prepare for the next class.
  • Students need to arrive prepared and ready to enter the pool (bathroom breaks, sunscreen, swim suit, goggles - all before arrival).
  • For safety purposes, parents/guardians of children must stay pool-side during lessons to observe.  If students become distracted, parents/guardians may be asked to observe away from the pool area.
  • Students will be assessed on the first day so that activities, games and drills can be planned to challenge them appropriately.
  • Students will receive a progress report on the final day of the session.

 

"Our son went from not liking his face wet to jumping off the back of the boat when we went to the lake!  I credit that 100% to all he learned from you and your ability to gain his trust in the water!  We love your approach and efficiency of the lesson!" - Heather K.